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Payless Power BBB Business Review

Customer Care

Our Goal: At Payless Power, our goal is to provide flexible pre paid and post paid electric plans that are competitively priced while having the best customer service through the use of technology, innovation, and creative thinking that will allow us to forge long term customer relationships.
We're At Your Service!

 

At Payless Power, our number one goal is customer service and meeting the needs of the consumer. Most electric companies will give the customer two options: pay their bill in full or be shut off. That is not the case with Payless Power. We strive to be as flexible with payments as the customer needs us to be and allow weekly (or even more frequent) payments if necessary to fit the customer’s budget.

Our customer care philosophy is designed to make the process easy for YOU:

  • Payless Power strives to not surprise the customer with hidden charges or excessive penalties.  
  • Payless Power is a full disclosure company, which means that we intend on fully educating a customer about their service, costs, and expectations to avoid problems and customer service issues.
  • Our goal is to answer the telephone or web chat services quickly, while resolving the customer’s issue with the first contact. We pride ourselves on an easy to navigate phone system for faster service.    
  • Our call centers are in the USA.  

Our customer service representatives are available. For assistance, call 1-855-475-4059.

 

 

 

 

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Young Energy DBA Payless Power, Rep #10110